Wednesday, 19 June 2013

Business Communication - 16

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Single Answer
Question The most effective way of communication
Correct Answer Written
Your Answer All of above


Multiple Choice Single Answer
Question It can be used as legal record which may be used in the court of law
Correct Answer Written communication
Your Answer Written communication


Multiple Choice Single Answer
Question Barrier for written communication can be
Correct Answer Language
Your Answer All of above


Multiple Choice Single Answer
Question These are permanent records for business
Correct Answer Business letters
Your Answer Business letters


Match The Following
Question Correct Answer Your Answer
Written Communication Non- Direct communication legal evidence
Business letter legal evidence Non- Direct communication
Outward Number Further reference Receivers address
Inward address Receivers address Senders Address
Head Address Senders Address Further reference


True/False
Question Signature is written above the complimentary close
Correct Answer False
Your Answer True


Multiple Choice Single Answer
Question What do you think is necessary to perform a specific job in a desired manner?
Correct Answer Advice
Your Answer Administration


Multiple Choice Single Answer
Question In business communication you can put the message in writing as
Correct Answer Options a and b
Your Answer Letter


Multiple Choice Multiple Answer
Question The different kinds of listening are as follows
Correct Answer Discriminative listening , Evaluation listening , Emphatic listening
Your Answer Emphatic listening


Multiple Choice Single Answer
Question When we cross our legs or fold our arms across our chest while we talk, would indicate that
Correct Answer Closing off communication
Your Answer Closing off communication


Multiple Choice Multiple Answer
Question The thoughts and feelings conveyed can be
Correct Answer Positive , Negative
Your Answer Positive , Negative , Indirect


Multiple Choice Multiple Answer
Question Eye contact is very important in
Correct Answer Face to face communication
Your Answer Face to face communication


Multiple Choice Single Answer
Question Group members should be reminded in between about the
Correct Answer Time status
Your Answer Time status


Multiple Choice Multiple Answer
Question Rooms selected for meetings should be
Correct Answer Well ventilated , Quite , Adequate lighting
Your Answer Well ventilated , Quite , Adequate lighting


True/False
Question All manager of the organization should be involved in the meeting irrespective of whether they contribute to the meeting or not
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question Before starting any activity it becomes necessary to stop and think about
Correct Answer The objective , The alternatives , Cost involved
Your Answer Options a and b


True/False
Question Goals promote enthusiasm in an organization
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Time Management
Correct Answer Using your time carefully using a good strategy
Your Answer Using your time carefully using a good strategy


True/False
Question Working away from home make it easier to focus on your job
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Worrying about risk is truly the shortest route to
Correct Answer Ineffectiveness
Your Answer Effectiveness


Multiple Choice Multiple Answer
Question Sometimes stress can be
Correct Answer Positive prompter , Motivator
Your Answer Motivator


Multiple Choice Multiple Answer
Question In the alarm stage the body releases hormones which causes
Correct Answer Increase in heartbeat , Increase in perspiration , Slows digestion
Your Answer Increase in perspiration


Multiple Choice Multiple Answer
Question Some of the strategies to prevent stress from becoming distress are
Correct Answer Develop proper perspective , Work in areas of strength , Avoid rat race
Your Answer Develop proper perspective


True/False
Question Worrying about risk is the route to effectiveness
Correct Answer False
Your Answer True


True/False
Question The environment where people compete fiercely is called human race
Correct Answer False
Your Answer True


True/False
Question Sometimes one has to give up what is merely good in order to do what is best
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question The achievement of success is a process that
Correct Answer Takes time , Includes people , Requires hard work
Your Answer Takes time


Match The Following
Question Correct Answer Your Answer
You can usually learn another person's interest almost immediately if you are perspective perspective
There is nothing on earth more important than people people
Treating other people well and making them feel important is a part of being a positive thinker positive thinker
Few things can damage a friendship more quickly or more severely than when a person breaks trust trust
These are the forceful attempts to change another person's point of view. Arguments Arguments


Multiple Choice Multiple Answer
Question Element of communication would include
Correct Answer Channel , Message , Sender
Your Answer Channel , Message , Sender


True/False
Question Unjust assumption is a type of psychological barrier
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Formal communication
Correct Answer It is the communication, which is official and has approval legal approval of the management
Your Answer Options b and c


True/False
Question Emphatic listening is the most practiced by managers
Correct Answer False
Your Answer True


Multiple Choice Single Answer
Question Report
Correct Answer All of the above
Your Answer All of the above


Multiple Choice Single Answer
Question Audit Report
Correct Answer It is a standardized statement verifying firms financial records
Your Answer It is a standardized statement verifying firms financial records


Multiple Choice Single Answer
Question B2C
Correct Answer Business to Consumer
Your Answer Business to Consumer


Multiple Choice Single Answer
Question Ectomorph
Correct Answer Thin, Youthful and tall
Your Answer Thin, Youthful and tall


Select The Blank
Question Every manager in a modern ________ tries to maintain ________ relations with his ________
Correct Answer information
Your Answer organization
Correct Answer business
Your Answer individual
Correct Answer individual
Your Answer business


Select The Blank
Question The Words and ________ that a communicator choose to deliver a message can make tremendous difference on how the message is ________
Correct Answer Channel
Your Answer Channel
Correct Answer received
Your Answer received


Select The Blank
Question ________ language complements ________ communication
Correct Answer Body
Your Answer Body
Correct Answer verbal
Your Answer facial


Select The Blank
Question The ________ is a proof of the ________ consent to the message communicated
Correct Answer signature
Your Answer signature
Correct Answer signatory's
Your Answer signatory's


Select The Blank
Question A key to ________ a successful meeting is to ________ it thoroughly.
Correct Answer conduct
Your Answer conduct
Correct Answer plan
Your Answer plan


Select The Blank
Question The understanding of the meeting should be sufficiently ________ that it can be ________ in short form for all other interested parties to see
Correct Answer precise
Your Answer detailed
Correct Answer summarized
Your Answer summarized


Select The Blank
Question The minutes help to hold participants to their ________ and turn their promises into ________.
Correct Answer responsibility
Your Answer responsibility
Correct Answer action
Your Answer action


Select The Blank
Question Vision is a view of the ________ circumstances and ________ prospects in relation to a bigger picture of life.
Correct Answer present
Your Answer present
Correct Answer future
Your Answer future


Select The Blank
Question People do not ________ that the way they spend their time is something they can ________.
Correct Answer realize
Your Answer realize
Correct Answer control
Your Answer control


Select The Blank
Question People who focus their attention primarily on ________ when interacting with others rarely build ________ lasting relationships.
Correct Answer themselves
Your Answer themselves
Correct Answer positive
Your Answer positive


Select The Blank
Question The best relationships are ones where both ________ are constantly ________ from one another.
Correct Answer parties
Your Answer parties
Correct Answer receiving
Your Answer receiving

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