Business Communication - 18

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question A successful employer is one who
Correct Answer Friendly and warm
Your Answer Loads of experience

True/False
Question In face to face settings people are simultaneously senders and
receivers of information
Correct Answer True
Your Answer True

Select The Blank
Question ________ conveys crucial message about power, status and
concern for the person we meet
Correct Answer Handshake
Your Answer Gestures

Multiple Choice Single Answer
Question Written communication is a
Correct Answer Non-Direct Communication
Your Answer Non-Direct Communication

Multiple Choice Multiple Answer
Question In order to realise new things one should
Correct Answer Be willing to do new things , Look for ideas , Be
observant
Your Answer Look for ideas , Be observant

Select The Blank
Question The ________ should indicate what is contained in a message in
one glance itself.
Correct Answer Subject
Your Answer Subject

Select The Blank
Question Encoded ideas take the shape of ________
Correct Answer Message
Your Answer Message

Multiple Choice Single Answer
Question It sometimes bringout the best in people
Correct Answer Stress
Your Answer Stress

Multiple Choice Multiple Answer
Question Holding your head high would be sign of
Correct Answer Honour , Confidence
Your Answer Honour , Confidence , Self-respect

Multiple Choice Multiple Answer
Question Inside address contains
Correct Answer Name,address,tel no of the receiver of the letter , The
address which is put on the envelope
Your Answer Name,address,tel no of the receiver of the letter , The
address which is put on the envelope

Multiple Choice Single Answer
Question The most effective way of communication is
Correct Answer Written
Your Answer Written

True/False
Question Reports play a very important role in business organisation
especially for checking performance.
Correct Answer True
Your Answer True

Select The Blank
Question Some people tend to play with their lock of hair or pen when
they are ________
Correct Answer Nervous
Your Answer Nervous

Multiple Choice Single Answer
Question It can be used as legal record which may be used in the court
of law
Correct Answer Written communication
Your Answer Written communication

Multiple Choice Single Answer
Question This is like the warehouse in electronic market
Correct Answer Server
Your Answer Website

Multiple Choice Single Answer
Question People tend to procrastinate when they feel that the work is
Correct Answer Unimportant
Your Answer Unimportant

Multiple Choice Single Answer
Question What is a greeting to the receiver of the letter?
Correct Answer Salutation
Your Answer Salutation

Select The Blank
Question Stress is called the mother of ________
Correct Answer Achievements
Your Answer Strain

Multiple Choice Multiple Answer
Question Methods of presentation can be
Correct Answer Reading , Memorising presentation
Your Answer Memorising presentation , Extempore

Match The Following
Question Correct Answer Your Answer

Practical person He knows how to get what he wants He knows how to get what
he wants

Philosopher He knows what people ought to want He knows what people ought to

want

Goals It promotes enthusiasm in the organisation It takes about one to five
years to accomplish

Unsuccessul They confuse activity to output They confuse activity to output


True/False
Question The inside address of the letter and the address on the
envelope are different.
Correct Answer False
Your Answer False

Select The Blank
Question Once the vision is identified it has to be illustrated with a
concrete goal called ________
Correct Answer Mission
Your Answer Mission

Multiple Choice Single Answer
Question Barrier for written communication can be
Correct Answer Language
Your Answer Language

Multiple Choice Multiple Answer
Question People who do not have theit vision try to tell that your
vision is
Correct Answer Impossible , Not achievable
Your Answer Impossible , Not achievable

Multiple Choice Multiple Answer
Question House journals
Correct Answer It's a private circulation in the organisation , It
contains details regarding achievements of staff , It contains details about

achievement of company's future projects etc
Your Answer It's a private circulation in the organisation , It contains

details regarding achievements of staff , It is an inhouse magazine

Select The Blank
Question Outline of the presentation should be given in the ________ of
the presentation
Correct Answer Beginning
Your Answer Beginning

Select The Blank
Question Vision is________
Correct Answer Acquired
Your Answer Acquired

Multiple Choice Single Answer
Question Written communication is a
Correct Answer Non-direct communication
Your Answer Non-direct communication

Multiple Choice Single Answer
Question Memorandums are usually initiated by
Correct Answer Writer
Your Answer Company head

True/False
Question There will be confusion and discomfort if speech and gestures
are properly coordinated
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Elememts of communication process are
Correct Answer Channel , Decoding , Communicator
Your Answer Channel , Decoding , Communicator

True/False
Question Successful people employ a strategy of priorities to manage
their time
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question The most effective way of communication
Correct Answer Written
Your Answer Written

Multiple Choice Single Answer
Question A person tries to focus his time and energy on things that give

him the maximum
Correct Answer Returns
Your Answer Satisfaction

Select The Blank
Question Right thinking creates a foundation for ________
Correct Answer Success
Your Answer Success

True/False
Question Delegation is the special ability to recognise your own special

abilities and limitations
Correct Answer False
Your Answer False

Match The Following
Question Correct Answer Your Answer

People The average executive spends 3/4 day dealing with them It makes or
breaks us

Learned It is the ability that allows a peson to develop good relations
Advancing at the expense of others is not fruitful in the long run

Mutually beneficial Relationships are positive and healthy due to this The
average executive spends 3/4 day dealing with them


True/False
Question WWW is an electronic brochure for an organisation.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Outward number is
Correct Answer Specific number for the letters that are sent , Specific
number used on letters for further reference
Your Answer Specific number for the letters that are sent , Specific
number used on letters for further reference

Multiple Choice Single Answer
Question One should look at the present with the eye towards
Correct Answer Future
Your Answer Time

Multiple Choice Multiple Answer
Question Discussion is defined as
Correct Answer The interchange of ideas with a goal of finding the best
solution to the problem , This is positive and healthy
Your Answer The interchange of ideas with a goal of finding the best
solution to the problem , This is positive and healthy

Multiple Choice Single Answer
Question Prescience means
Correct Answer Knowledge about the future
Your Answer Knowledge about the future

True/False
Question One year of our life is lost searching things
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Credibility loss is
Correct Answer Friendship loss , Destroys business relationships ,
Opportunities lost
Your Answer Destroys business relationships , Opportunities lost

Select The Blank
Question The ________ enables the reader to know the objectives of the
letter.
Correct Answer Subject
Your Answer Subject

Multiple Choice Multiple Answer
Question Physiological noise is in the form of
Correct Answer Hearing disorders , Illness
Your Answer Illness , Egotism

True/False
Question In a Negotiation both the parties have pre-determined goals
Correct Answer True
Your Answer True