Business Communication - 9

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
The quality of our ________ with co-workers , seniors and subordinates is responsible for the success of any organisation.
Correct Answer
Relationship
Your Answer
Relationship

True/False
Question
Without defined goals success is attainable
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Direct memo-routine enquiries
Correct Answer
Day to day routine work discussed , Covers the vital bit of information
Your Answer
Day to day routine work discussed , They are direct written messages

Select The Blank
Question
The last thing one knows is what to put ________
Correct Answer
First
Your Answer
First

Select The Blank
Question
All dreams have a ________
Correct Answer
Cost
Your Answer
Chance

Match The Following
Question
Correct Answer
Your Answer
It can't be used once it is lost
Time
Time
Opposite of procrastination is
To solve a problem without complete information
Some people act too soon
Ways to prevent interruption
To put someone between you and the people
To put someone between you and the people
Time management technique
To know and list priorities
To know and list priorities

Multiple Choice Multiple Answer
Question
Factors important to successful negotiation are
Correct Answer
Trust/distrust between the parties , Each part to be communicated clearly between parties , Goals and interest of the parties
Your Answer
Trust/distrust between the parties , Each part to be communicated clearly between parties , Goals and interest of the parties

Multiple Choice Single Answer
Question
Positive service helps to build positive
Correct Answer
Relationships
Your Answer
Relationships

Select The Blank
Question
Man who tries to justify himself is________
Correct Answer
Defensive
Your Answer
Defensive

Multiple Choice Multiple Answer
Question
Resting your forearm on the table gives the impression of being
Correct Answer
Distressed , Uninterested , Indifferent
Your Answer
Uninterested

Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
Written

Multiple Choice Multiple Answer
Question
The three step plans which will put our priorities into practice are
Correct Answer
Evaluate , Eliminate , Estimate
Your Answer
Evaluate , Eliminate , Estimate

Multiple Choice Multiple Answer
Question
Physiological noise is in the form of
Correct Answer
Hearing disorders , Illness
Your Answer
Hearing disorders , Illness

Select The Blank
Question
We should learn to prevent stress from becoming________
Correct Answer
Strain
Your Answer
Strain

True/False
Question
but everything to do with hope
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication

Select The Blank
Question
________ are used to convey the key part of the message
Correct Answer
Visual aids
Your Answer
Stick

Multiple Choice Single Answer
Question
What is said to be the heart of a business letter?
Correct Answer
Body of the letter
Your Answer
Body of the letter

Select The Blank
Question
________ is the most remembered element in forming an impression of someone.
Correct Answer
Handshake
Your Answer
Handshake

Select The Blank
Question
Some people tend to play with their lock of hair or pen when they are ________
Correct Answer
Nervous
Your Answer
Nervous

Multiple Choice Single Answer
Question
These are permanent records for business
Correct Answer
Business letters
Your Answer
Business letters

Multiple Choice Single Answer
Question
This number can be used in further correspondence for ready reference.
Correct Answer
Outward
Your Answer
Outward

Select The Blank
Question
In the body of the message________ paragraph attracts the attention of the reader.
Correct Answer
Opening
Your Answer
Opening

Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer
Language
Your Answer
Language

Multiple Choice Multiple Answer
Question
Wisdom lies in
Correct Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed
Your Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed

Multiple Choice Multiple Answer
Question
Elememts of communication process are
Correct Answer
Channel , Decoding , Communicator
Your Answer
Channel , Decoding , Communicator

Multiple Choice Multiple Answer
Question
The different types of barriers that can come in the way of effective communication are
Correct Answer
Physical , Cultural , Mechanical
Your Answer
Cultural , Mechanical , Social

True/False
Question
WWW is an electronic brochure for an organisation.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Due to effective ________ the manager comes to know the hidden ability of his subordinates
Correct Answer
Communication
Your Answer
Communication

Multiple Choice Single Answer
Question
The first steps to becoming a great manager are simply
Correct Answer
Common sense
Your Answer
Common sense

True/False
Question
It is necessary for a letter to have a subject
Correct Answer
True
Your Answer
True

True/False
Question
The goal pyramid is made of six sections
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Guides for the manager to analyse the problem and give response
Correct Answer
Experience , Common sense
Your Answer
Experience , Common sense

Select The Blank
Question
People who focus their attention on ________ rarely build positive lasting relationships.
Correct Answer
Themselves
Your Answer
Themselves

True/False
Question
One party is more than enough to have negotiation
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The realisation of vision requires
Correct Answer
Innovation
Your Answer
Inner vision

Multiple Choice Single Answer
Question
The most important function of the manager is
Correct Answer
Motivating
Your Answer
Motivating

True/False
Question
Report plays an important role as a vehicle of communication.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Non-Direct Communication

Match The Following
Question
Correct Answer
Your Answer
Motivation
and communication are two sides of the same coin
means to convince others
Physical noise
The external sounds that distract the comunicator
The external sounds that distract the comunicator
Noise
One of the greatest sources of communication failure
One of the greatest sources of communication failure
Relational Message
It indicates how sender and receiver feel about each other
It indicates how sender and receiver feel about each other

True/False
Question
People belonging to different cultures send ot the same type of body signals
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Visual aids are
Correct Answer
Film slides , Pictures , Diagrams
Your Answer
Film slides , Books , Pictures , Diagrams

Multiple Choice Single Answer
Question
Successful people realise the value of
Correct Answer
Money
Your Answer
Time

Multiple Choice Single Answer
Question
To complete work , one needs to start
Correct Answer
Early
Your Answer
Early

Multiple Choice Single Answer
Question
Motivation is :
Correct Answer
Encouraging
Your Answer
Encouraging

True/False
Question
The shortcomings of oral communication has paved the way for use of written communication.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Turning your vision into reality is
Correct Answer
Process
Your Answer
Process