Business Communication - 19

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank
Question ________is the positive enthusiasm for making the work exciting

and fun
Correct Answer Verve
Your Answer Attitude

Select The Blank
Question In the body of the message________ paragraph attracts the
attention of the reader.
Correct Answer Opening
Your Answer Opening

True/False
Question All kinds of stress are negative
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Barrier for written communication can be
Correct Answer Language
Your Answer Language

Multiple Choice Single Answer
Question The most effective way of communication
Correct Answer Written
Your Answer Written

Multiple Choice Single Answer
Question It can be used as legal record which may be used in the court
of law
Correct Answer Written communication
Your Answer Written communication

Match The Following
Question Correct Answer Your Answer

Written Communication Non- Direct communication Non- Direct communication

Business letter legal evidence legal evidence

Outward Number Further reference Further reference

Inward address Receivers address Receivers address

Head Address Senders Address Senders Address


Multiple Choice Single Answer
Question Guidelines for the use of visual aid
Correct Answer Stick or pointer to be used to draw audience attention
Your Answer Stick or pointer to be used to draw audience attention

Match The Following
Question Correct Answer Your Answer

Subject Objective of letter Objective of letter

Salutation greeting greeting

Post Script Post Scriptum Post Scriptum

Memorandum Memo Memo

Proposals Invited Invited


Multiple Choice Multiple Answer
Question What are technical reports?
Correct Answer It differs from others in its subject matter , It is like

the memorandum report , It is a highly specialised form of report
Your Answer It differs from others in its subject matter , It is a
highly specialised form of report

Multiple Choice Multiple Answer
Question Report means
Correct Answer A document in which given problem is examined , An
account or statement which describes an opinion
Your Answer A document in which given problem is examined , Outcome of
an observation

Select The Blank
Question ________ is a driving force and continues even after the
mission statement is achieved
Correct Answer Vision
Your Answer Vision

True/False
Question Relationships have to be mutually beneficial and healthy to
both the parties.
Correct Answer True
Your Answer True

Select The Blank
Question The ________ enables the reader to know the objectives of the
letter.
Correct Answer Subject
Your Answer Subject

Multiple Choice Multiple Answer
Question The different types of barriers that can come in the way of
effective communication are
Correct Answer Physical , Cultural , Mechanical
Your Answer Physical , Mechanical

True/False
Question The complimentary close of a letter must agree in tone with
salutation.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question These are permanent records for business
Correct Answer Business letters
Your Answer Business letters

Select The Blank
Question In a letter________ consists of name and address of the person
or organisation to whom the letter is being sent to.
Correct Answer Inside address
Your Answer Inside address

Multiple Choice Single Answer
Question A successful employer is one who
Correct Answer Friendly and warm
Your Answer Friendly and warm

Multiple Choice Single Answer
Question It is very useful in collecting dues from customers
Correct Answer Business letters
Your Answer Business letters

Multiple Choice Single Answer
Question This number can be used in further correspondence for ready
reference.
Correct Answer Outward
Your Answer Outward

True/False
Question Fat , round and soft body type would be endomorph
Correct Answer True
Your Answer True

True/False
Question Written communication is a two way process.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Which of the following are physical barriers
Correct Answer Ignorance of media , Environmental stress , Subjective
stress
Your Answer Ignorance of media , Difference in languages

Multiple Choice Single Answer
Question This consists of the name and address of the person to whom the

letter is being sent.
Correct Answer Inside address
Your Answer Inside address

True/False
Question Memorandums cannot be structured in email system.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Every moment you waste in pre-occupation is a moment you steal
from
Correct Answer Productiviy
Your Answer Productiviy

Multiple Choice Multiple Answer
Question What is progress report?
Correct Answer It is a review of progress made on an activity , They may

be formal or informal
Your Answer It is a review of progress made on an activity , They may be

formal or informal

Multiple Choice Single Answer
Question "Barrier of Allness" is
Correct Answer Attitude of the communicatee that he knows everything
Your Answer Attitude of the communicatee that he knows everything

Multiple Choice Single Answer
Question Body of the letter consists of
Correct Answer Main message
Your Answer Main message

Multiple Choice Multiple Answer
Question Personal negative emotions which make it difficult to do our
best are
Correct Answer Jealousy , Anger , Strife
Your Answer Jealousy , Anger

Multiple Choice Single Answer
Question Written communication is a
Correct Answer Non-Direct Communication
Your Answer Non-Direct Communication

Select The Blank
Question The ________ should indicate what is contained in a message in
one glance itself.
Correct Answer Subject
Your Answer Subject

Multiple Choice Single Answer
Question Which statement applies to a "Message" ?
Correct Answer The reply sent by the communicatee
Your Answer The message received by the communicatee

True/False
Question Vision should be based on talents,dreams,hopes and passion.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Successful people realise the value of
Correct Answer Time Management
Your Answer Time Management

Multiple Choice Multiple Answer
Question Goals need to be
Correct Answer Planned , Evaluated , Identified
Your Answer Planned , Evaluated , Identified

Multiple Choice Single Answer
Question What is meant by "Snap Reactions"
Correct Answer Hurried interpretations about the message being
communicated
Your Answer Hurried interpretations about the message being communicated

Multiple Choice Multiple Answer
Question Proposal is
Correct Answer A presentation for consideration of something , Appeals
or bids for grants,donations etc
Your Answer A presentation for consideration of something , Appeals or
bids for grants,donations etc , It contains technical details

Select The Blank
Question A transparency should have________lines
Correct Answer 25-30
Your Answer 25-30

Multiple Choice Single Answer
Question Address means
Correct Answer How a person speaks to others
Your Answer The place where a person stays

True/False
Question One way communication informs the receiver whereas two way
communication is an exchange of information
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question The various occasions of presentations are
Correct Answer Training session , Conference , Presenation of new
business plans
Your Answer Training session , Conference , Presenation of new business
plans

Select The Blank
Question The best realtionship is one in which both the parties are
constantly ________ from one another.
Correct Answer Receiving
Your Answer Receiving

Multiple Choice Multiple Answer
Question Information is
Correct Answer Gathered , Inferred , Heard
Your Answer Gathered , Heard

Multiple Choice Single Answer
Question Prescience means
Correct Answer Knowledge about the future
Your Answer Knowledge about the future