Tuesday, 4 June 2013

HUMAN RESOURCE MANAGEMENT



                          HUMAN RESOURCE MANAGEMENT




True/False
Question
A major beneficiary of liberalization and consequently competition not been the consumer ….. But the inustry
Correct Answer
False
Your Answer
False

True/False
Question
As per the Human Development Balance sheet, 1997 30% of the total population (world) lives in abolute poverty
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
What can influence the organisation's business goals?
Correct Answer
HRD outcomes
Your Answer
HRD Strategy

True/False
Question
A strong framework of HRM policy and systems is essential for the development and implementation of HRD strategy.
Correct Answer
True
Your Answer
True

True/False
Question
Depending on the career path model of managers, some specialised training inputs are given at pre-determined times to make him more handling the new higher assignment
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ should reinforce positive behaviour.
Correct Answer
Feedback
Your Answer
Feedback

Multiple Choice Single Answer
Question
Conventionally Personnel Managers & Manpower Development Managers took what form of approach for the development of human resource?
Correct Answer
Manufacturing approach
Your Answer
Agricultural approach

Multiple Choice Single Answer
Question
At a US based industrial design firm there is no position as a head or chief, instead, importance is given to hiring the right people for the rights. This policy emulates which concept?
Correct Answer
Self actualization at the work place.
Your Answer
Self actualization at the work place.

True/False
Question
An employee sponsor, the HR manager plays an integral role in organisational success.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Name some of the strategic role of HR :
Correct Answer
Successful HR department will focus on organisational performance. , HR's value will be to have the right people ready at right time. , The focus of the HR function will be human capital development & organisational productivity.
Your Answer
Successful HR department will focus on organisational performance. , HR's value will be to have the right people ready at right time. , The focus of the HR function will be human capital development & organisational productivity.

True/False
Question
The process of 360 Degree appraisal is broken into two stages - planning, implementation.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Name one of the components / elements of the flow of decisions in the employees organisation as a bid to increase union member loyalty :
Correct Answer
Providing wrong information about management
Your Answer
Industrial relations about management

Match The Following
Question
Correct Answer
Your Answer
Essentials of a good Appraisal Plan
Relating scales should be constructed adequately and in accordance with the objectives.
Provision of feedback to subordinates to know where they stand.
Definition of Performance Appraisal
It is a systematic, orderly and objective method of evaluating the present and potential utility of employees to the organisation.
It is a systematic, orderly and objective method of evaluating the present and potential utility of employees to the organisation.
Objectives of Performance Appraisal
Provision of feedback to subordinates to know where they stand.
It is totally different from job evaluation as well as merit rating.
Feature of Performance Appraisal
It is totally different from job evaluation as well as merit rating.
Relating scales should be constructed adequately and in accordance with the objectives.

Multiple Choice Single Answer
Question
On the basis of the relative work in the organisation, what is the primary purpose of job evaluation?
Correct Answer
To set wages
Your Answer
To set programmes

Select The Blank
Question
On the basis of job elements and organisational demand an appropriate ________ of job evaluation should be selected.
Correct Answer
method
Your Answer
method

Select The Blank
Question
A fee market economy demands a transparent set of laws and________somthething that the archaic Indian judical system is ill-equipped tocope with
Correct Answer
quick disposal of litigation
Your Answer
quick disposal of litigation

Multiple Choice Single Answer
Question
Name the method where common factors to all the jobs are identified.
Correct Answer
Point
Your Answer
Factor comparison

True/False
Question
Human resource management is responsible for getting the best people, training and providing mechanism.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Why is it found that federations & Unions constitute an important & crucial wing of an organisation?
Correct Answer
If mismanaged they affect industrial peace
Your Answer
They have a strong bearing on the culture of the organisation

Multiple Choice Multiple Answer
Question
What are the casues for unsound functioning of Indian Tarde unions?
Correct Answer
Multilpe unions , Category wise unions , Intra & inter union rivalry
Your Answer
Multilpe unions , Intra & inter union rivalry

Select The Blank
Question
________ is route to be followed in order to realise vision and overall purpose.
Correct Answer
Strategy
Your Answer
Objective

Select The Blank
Question
The ________ provide resources to approved employment schemes in the organised & marginised sectors
Correct Answer
Employment Generation Fund
Your Answer
National Renewal Grant Fund

Select The Blank
Question
One of the feature HRD goals are, ________ is a perishable commodity
Correct Answer
Labour
Your Answer
Labour

Multiple Choice Single Answer
Question
The capacity to take considerable responsibility, ability to influence and control others and skills in problem solving primarily show :
Correct Answer
Managerial competence
Your Answer
Managerial competence

Match The Following
Question
Correct Answer
Your Answer
To divert manufacturing activities from urban to rural areas
one of the roles of the consumer councial
a much neglected sphere of the market
The mechanism of price fixation
a much neglected sphere of the market
requisites for consumersim
These are not the days of indvidualism & unorganisation
unionsim
unionsim
Knowledge of the subject hand work & a sincere approach
requisites for consumersim
one of the roles of the advisory committee

True/False
Question
The HRD programmes fail due to poverty, social injustice.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Name the factors which come under ' Work Planning' that is component systems of HRD:
Correct Answer
Performance appraisal , Role analysis , Contextual analysis
Your Answer
Performance appraisal , Role analysis , Contextual analysis

Select The Blank
Question
________ manpower plan need the involvement of top management as well as HR exports.
Correct Answer
Strategic
Your Answer
Strategic

Multiple Choice Single Answer
Question
Federations may invite the management's representatives to participate in working committee meetings. Who would the unions at Plant level / Shop level essentially invite?
Correct Answer
Representatives from line & personnel department.
Your Answer
Divisional / departmental manager & line representatives.

Select The Blank
Question
In the interview method of training-need identification interviews must clearly distinguish between immediate training needs to improve present performance & ________.
Correct Answer
Development needs for growth
Your Answer
Training needs to improve future performance.

Multiple Choice Multiple Answer
Question
Essentials of effective QC's :-
Correct Answer
Prompt approval , Regular communication , Unconditional support
Your Answer
Prompt approval , Regular communication , Unconditional support

Multiple Choice Single Answer
Question
Name one of the components / elements of the flow of decisions in the Management quadrant :
Correct Answer
Sound Industrial relations
Your Answer
Grievance procedure

Multiple Choice Multiple Answer
Question
Why was workers participation in manamement intiated?
Correct Answer
to satisfy workers psychological needs , to develop a souce of belongingness , to establish industrial peace
Your Answer
to satisfy workers psychological needs , to develop a souce of belongingness

Multiple Choice Single Answer
Question
When was the first attempt made to move a change in policies regarding business, licenses & permits operating in India
Correct Answer
Mid 80's
Your Answer
Early 90's

Multiple Choice Multiple Answer
Question
Participation of Mgmt in federations & unions at all levels helps to -
Correct Answer
Strength the trade union movement , maintain Industrial harmony , Develop sound human relations
Your Answer
maintain Industrial harmony , Develop sound human relations , incongenial industrial relations.

Multiple Choice Single Answer
Question
Name the type of questions hindering communication
Correct Answer
Testing
Your Answer
Close-ended question





True/False
Question
If the assessee is transferred after Feb. the immediate superior will complete the appraisal as at 31st Aug.
Correct Answer
False
Your Answer
True

Select The Blank
Question
At Hewlett Packard, as part of their BPR programme, the ________directs resources from applicants to a centralised employment response centre.
Correct Answer
EMS
Your Answer
EMS

Select The Blank
Question
________ phase involves generating confidence in the employee to open up and frankly share his perceptions, feeling etc.
Correct Answer
Rapport building
Your Answer
Rapport building

True/False
Question
Some employees may not like flesibility in horizontal movement from one job to another
Correct Answer
True
Your Answer
True

True/False
Question
Establishment of trade unions by workers in small industries is not common
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
what are the common objections against the treatment of people as assets in a HRM system
Correct Answer
There is no assurance of future benefits , people are not owened by the organisation , it may not be recognised by tax laws
Your Answer
There is no assurance of future benefits , it does not recognise the human side human side to mgmt side to side to mgt of human resources , people are not owened by the organisation

Select The Blank
Question
Where the firm pats the proposed changes into practice is called ________ stage.
Correct Answer
Implementation
Your Answer
Implementation

Multiple Choice Multiple Answer
Question
What are the published literature of the company which help in assessing the strengths and weakness of HRD
Correct Answer
Manual reports , Marked Handouts , Personal Manual
Your Answer
Manual reports , Personal Manual

Select The Blank
Question
________ leads to conflict between various departments is a functional organisation
Correct Answer
The lack of appreciation for the constraints of other department
Your Answer
Development of own specialised interests

Multiple Choice Multiple Answer
Question
Name the different types of compensations.
Correct Answer
Commissions , Overtime pay , Stock options
Your Answer
Overtime pay , Stock options , Gratuity

Multiple Choice Single Answer
Question
Name the process which is continous and stops only when the organisation ceases to exist
Correct Answer
Hiring
Your Answer
Forecasting





Select The Blank
Question
________ assignment can also be recommended for career development.
Correct Answer
Rotational
Your Answer
Rotational

Multiple Choice Single Answer
Question
What are judgments of characteristics, traits of employees & impact of these characteristics & traits on their performance.
Correct Answer
Appraisals
Your Answer
Appraisals

True/False
Question
Workers and trade unions never praticipate in the management of human resources
Correct Answer
False
Your Answer
True

Select The Blank
Question
Some organisations use ________ & committee management as techniques of training & devlopment for flexitime systems
Correct Answer
Job rotation
Your Answer
Job enrichment

Multiple Choice Single Answer
Question
During the pre-reform period what was the industrial growth during the 1950-60 period essentially
Correct Answer
7% to 9%
Your Answer
7% to 9%

Multiple Choice Multiple Answer
Question
Through the BPR Programme an experience a sense of ownership in a company only if the organisation believes in :
Correct Answer
Caring ( honest & open communication & mutual support) , Sharing (with teams having a common objectives) , Daring (encouraging enterpreneuial adaptation capabilities)
Your Answer
Caring ( honest & open communication & mutual support) , Sharing (with teams having a common objectives) , Daring (encouraging enterpreneuial adaptation capabilities)

Match The Following
Question
Correct Answer
Your Answer
Limitation of manpower planning.
Inaccuracy.
Deaths, dismissals
Manpower planning method.
Long range estimates of vacancies.
Long range estimates of vacancies.
Step involved in manpower planning
Selecting adequate source of recruitment.
Long, short and medium forecasts.
Name the three types of forecast
Economic, employee market, co's sales expansion forecasts.
Economic, employee market, co's sales expansion forecasts.

Multiple Choice Multiple Answer
Question
360 - Degree Appraisal is to get a broad assessment of an individual from different sources, following factors need to be watched at this stage -
Correct Answer
Individual learning , Organisational learning , Improved Individual behaviour
Your Answer
Individual learning , Improved Individual behaviour , Improved Action planning

Multiple Choice Multiple Answer
Question
Ranking system measures each job in comparison with other jobs in terms of the relative importance of the following factors:
Correct Answer
Supervision & leadership , Co-operation & association outside the line of authority , Probability & consequences of errors
Your Answer
Supervision & leadership , Leadership & management , Co-operation & association outside the line of authority

True/False
Question
Potential refers to the likelihood of the job holder making a future contribution to the employing organisation.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
What are the major advantages of a Generic Benchmarking Technique?
Correct Answer
It is readily transferable , New practices, earlier implemented in an entire industry can be brought in, giving an organisation an edge over its rivals. , Proven systems can be implemented with minimal modification
Your Answer
It is readily transferable , New practices, earlier implemented in an entire industry can be brought in, giving an organisation an edge over its rivals. , Proven systems can be implemented with minimal modification

Multiple Choice Multiple Answer
Question
The HRD outcomes can influence the organisation's business goals which may be in terms of -
Correct Answer
Higher productivity , Satisfied customers , Satisfied stockholders
Your Answer
Higher productivity , Satisfied customers , Satisfied stockholders

Multiple Choice Multiple Answer
Question
What are the objectives of a quality control programme?
Correct Answer
Improvement in standard of goods with very little increase in cost of production , Improvement in minimizing wastages. , Conformance with desired standards.
Your Answer
An effective inspection & control system. , Conformance with desired standards. , Improvement in minimizing wastages.

Select The Blank
Question
________ is known not to hold overly one-sided views.
Correct Answer
Judgement
Your Answer
Judgement

Multiple Choice Multiple Answer
Question
List the measures to overcome the HRD problems in India
Correct Answer
Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic development , People to practice religious tolerance
Your Answer
Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic development , People to practice religious tolerance

True/False
Question
An urgency motivation can be explained by a situation where dynamic profitable organisations foresee a crisis and initiate a radical transformation by breaking status barriers & restructuring organisational relationships.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
Participation of management' representatives in the trade unions meetings particularly at the time of industrial dispute help both the parties -
Correct Answer
To exchange their contradictory views
Your Answer
To thrash out the problem

Multiple Choice Single Answer
Question
Why Companies go for HRD Audit?
Correct Answer
Promoting Professionalism
Your Answer
Promoting Professionalism

Multiple Choice Multiple Answer
Question
If employee fedrations & unious are mismanaged they-
Correct Answer
Disrtub the smooth functioning & growth of organisations , affect industrial peace , affect effective management of personnel
Your Answer
Disrtub the smooth functioning & growth of organisations , Manipulate company policies , affect industrial peace

Multiple Choice Multiple Answer
Question
Under HRD, name the factors that act as motivating forces
Correct Answer
Job enrichment , Informal organisation , Participative management
Your Answer
Employee enrichment , Job enrichment , Informal organisation




Select The Blank
Question
________ means providing the employee with necessary tools & authority to overcome obstacles to achieving goals.
Correct Answer
Employee empowerment
Your Answer
Employee empowerment

Select The Blank
Question
A________ having openness, trust, authenticity as its bed rock is highly suitable for 360 - degree appraisal.
Correct Answer
Culture
Your Answer
Atmosphere

Multiple Choice Multiple Answer
Question
Every HRD system developed by an organisation should be based on the following elements of HRM. Those are:
Correct Answer
Suitable compensation plan , Selection of the right people , Good performance appraisal system
Your Answer
Selection of the right people , Good performance appraisal system , Training to managers

True/False
Question
Transfer of technology does not mean merely shifting technology from one plance to another
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
If supply of labour is higher than demand, which factor would be relatively low?
Correct Answer
Wage
Your Answer
Incentive

Multiple Choice Multiple Answer
Question
What are the action steps for effective Benchmarking?
Correct Answer
Identifying the human resources related areas to be benchmarked. , Prepare a report that documents the processes, functions, its extent & result areas , Understand why such a study is being conducted
Your Answer
Identifying the human resources related areas to be benchmarked. , To evolve into administrative experts who are able to create efficient HR process & business process , Prepare a report that documents the processes, functions, its extent & result areas

Multiple Choice Multiple Answer
Question
Name the three aspects of manpower planning:
Correct Answer
Who should plan? , Planning for whom , Timing for plam
Your Answer
Why should we plan? , Planning for whom , Timing for plam

True/False
Question
Counselling involves a one to one discussion between the participant and administrator.
Correct Answer
True
Your Answer
True

True/False
Question
Off-line quality control consists of all control activities that are conducted externally to the production system.
Correct Answer
True
Your Answer
True

True/False
Question
Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
What is an inherent problem with organisations running their own educational institutes?
Correct Answer
Funding from U.G.C. and State Govt.
Your Answer
Lack of expertise outside the industry

True/False
Question
At Intel the Work Force Solution Company (WFS) was framed & given monopoly over business process.


Correct Answer
False
Your Answer
True

Select The Blank
Question
HRD department is also included as an ________ of HRD.
Correct Answer
Instruments
Your Answer
Collaboration

Multiple Choice Multiple Answer
Question
Name the steps that develop strategic framework for HRD
Correct Answer
Realistic employee development , Measurable employee development , Well costed employee development
Your Answer
Realistic employee development , Measurable employee development , Well costed employee development

Multiple Choice Single Answer
Question
Why is it that today, more so than the past, employees take to Moon Lighting activities
Correct Answer
Decreasing purchasing power
Your Answer
Change in work climates

Match The Following
Question
Correct Answer
Your Answer
Long range
Beyond 5 years
Beyond 5 years
Business plans
Data from within the organization
Data from within the organization
Immediate
Within 1 year
Within 1 year
Intermediate
1 year to 5 years
1 year to 5 years

Select The Blank
Question
People take ________ supportively and use it for development.
Correct Answer
Feedback
Your Answer
Feedback

Multiple Choice Multiple Answer
Question
What are the factors that warrant the attention for successful implementation?
Correct Answer
Feedback management , Action planning , Reinforcement of new behaviour
Your Answer
Feedback management , Action planning , Feedback analysis

Multiple Choice Single Answer
Question
What is it that some of the companies have borrowed from professionally managed Cos'
Correct Answer
HRD practices
Your Answer
HRD audit

Select The Blank
Question
Business re-engineering often shift the power base, changing the 'command - and - control' approach to ________.
Correct Answer
'Mobilised -and - enable'
Your Answer
Proactive - and - innovative

True/False
Question
HRD should be series of adhoc decisions and practices.
Correct Answer
False
Your Answer
True

True/False
Question
Flexitime works better when the employees have self-determination
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The components of a compensation system includes :
Correct Answer
Job Description , Job Analysis , Job Evaluation
Your Answer
Job Description , Job Analysis , Job Learning

Select The Blank
Question
A dynamic and everchanging environment calls for a shift in approach from ________ human resource management to a proactive and innovative one.
Correct Answer
reactive
Your Answer
reactive

Multiple Choice Multiple Answer
Question
How would the representative of consumer association be able to make a difference in the consumerism movement
Correct Answer
by participating in collective barganing , to demands good supply of quality goods at fair practices , to demands good supply of quality goods at fairs prices
Your Answer
by participating in collective barganing , to demands good supply of quality goods at fair practices , to demands good supply of quality goods at fairs prices

Multiple Choice Single Answer
Question
Under phase 5, what is it that is conducted for two days or more depending on the number of participants
Correct Answer
Workshop
Your Answer
Workshop

Select The Blank
Question
The problem and challenges of continous improvement can be effectively tackled by taking advantage of ________.
Correct Answer
Synergy of teams
Your Answer
Quality circle





True/False
Question
Trade union is a group of two people who come to strengthen their bargaining position.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
What is the concept of groups of employees working towards different goals with little knowledge of other functions or understanding of overall goals of the organisation?
Correct Answer
Compartmentalisation
Your Answer
Intra-prenurship

Select The Blank
Question
Most HRD audit are due to failures of ________.
Correct Answer
Implementation
Your Answer
Implementation

Multiple Choice Single Answer
Question
Which system emphasis a lot on the need to motivate people
Correct Answer
Human Resourse Development
Your Answer
Human Resourse Development

True/False
Question
The human resource department should move out from routine transactional activities and let IT take care of their activities.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
Whose development plays an integral part in a Company today.
Correct Answer
Employee
Your Answer
Manager





Select The Blank
Question
While evaluating ________ jobs, where nature of work is difficult to be expressed in quantifiable numbers.
Correct Answer
manegerial
Your Answer
manegerial

Select The Blank
Question
A major reason for resistance to re-engineering is a challenge to the existing ________.
Correct Answer
hierarchy
Your Answer
processes

Multiple Choice Multiple Answer
Question
What are the prerequisites for the perfect functioning of management participation in trade unions
Correct Answer
The union should be well organised with sounds rules , the coverage of items for discussion & participation should be pre -set , both parties should have implicit faith in information supplied by the other
Your Answer
The number of unions should be limited between fire & six , The union should be well organised with sounds rules , both parties should have implicit faith in information supplied by the other

True/False
Question
The modern HR function has HRD at its core.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Job analysis
It is one of the job evaluation process which finds out relevant facts.
It is one of the job evaluation process which finds out relevant facts.
Non-quantitative job evaluation category.
Simple ranking and grading are palced under such category.
Point system and factor comparison methods are placed under such category.
Quantitative job evaluation
Point system and factor comparison methods are placed under such category.
Simple ranking and point system are placed under such category.
The beneficiaries to business firms by job evaluation
It enables Cos. to get data in local wage surveys to establish job classification.
It enables Cos. to get data in local wage surveys to establish job classification.





Select The Blank
Question
The major issue to be resolved while framing ________ philosophy is whether to promote largely from whithin the organisation or to hire people from outside at all levels.
Correct Answer
Recruitment
Your Answer
Recruitment

Multiple Choice Single Answer
Question
A programme that allows flexible entering & learning (the organisation) times for the employees is known as -
Correct Answer
Flexitime
Your Answer
Flexitime

Select The Blank
Question
A strong ________ can have a lasting effect and provide sustenance to an organisation.
Correct Answer
Culture
Your Answer
Culture

Multiple Choice Multiple Answer
Question
Name the process in the development of managerial personnel.
Correct Answer
Performance planning , Performance appraisal , Coaching
Your Answer
Performance planning , Performance appraisal , Coaching

Multiple Choice Multiple Answer
Question
Name the basic appraisal qualities:
Correct Answer
Action , Judgement , Alertness
Your Answer
Action , Judgement , Alertness

Multiple Choice Single Answer
Question
The "Zero defects" concept defined TQM as -
Correct Answer
The system to be used is prevention.
Your Answer
The system to be used is prevention.

True/False
Question
After the world War II, 'Made in Japan' became a synonym for shoddy goods, but the TQM concept put it on the map.
Correct Answer
False
Your Answer
True



Multiple Choice Single Answer
Question
What is that describes the duties of the job, authority relationship, skills requirement, conditions of work etc.
Correct Answer
Job analysis
Your Answer
Job evaluation

True/False
Question
Politician as the custodian of the nation has the responsibility to protect the interest of all the parties envolved in the process of organisation
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer
Question
What is concerned with developing a pool of candidates in line with the human resources plan
Correct Answer
Recruitment
Your Answer
Training

True/False
Question
The final step in manpower planning is to ensure that the supply will match the demand in future.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Under ________ method jobs are arranged from highest to lowest, in order of their value to the organisation.
Correct Answer
ranking
Your Answer
ranking

Multiple Choice Single Answer
Question
The belief that a human resource, when put through different management development programmes, is converted into a good management resources is supported by which common approach?
Correct Answer
Manufacturing approach
Your Answer
Agricultural approach

Select The Blank
Question
In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up by more than ________
Correct Answer
0.5
Your Answer
0.5

Multiple Choice Multiple Answer
Question
Job performance refers to :-
Correct Answer
The actual achievements compaired with the objectives of the job.
Your Answer
Successful completion of an assigned task contributing to the organisation goals. , The actual achievements compaired with the objectives of the job. , The actual achievements of the individual compaired with the target / expectations.

Multiple Choice Multiple Answer
Question
What are the limitations of HRD Audits?
Correct Answer
Becoming more of a political game than a genuine effort for improvement. , Failures of implementations , Does not give evaluation of indiveduals but focuses on unit & systems
Your Answer
Becoming more of a political game than a genuine effort for improvement. , Failures of implementations , Becoming more of a social game than a genuine effort for improvement

Select The Blank
Question
Union leaders at different levels & at federatoins are elected on ________
Correct Answer
democratic principle
Your Answer
democratic principle

Multiple Choice Single Answer
Question
What was the key essential objective of the changed economic policy at the global level
Correct Answer
to integrate the Indian economy with the world economy,
Your Answer
to integrate the Indian economy with the world economy,

True/False
Question
The degree to which an individual possess the innate quality of breath of mind is the most direct indication of the individual's ultimate potential.
Correct Answer
True
Your Answer
True

True/False
Question
Eight members is considered to be the norm as to the no. of members constituting a QC-
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Name the first three phases that make up the process of the feedback exercise -
Correct Answer
Participants orientation , Questionnaire distribution , Monitoring & follow up
Your Answer
Participants orientation , Questionnaire distribution , Monitoring & follow up

Match The Following
Question
Correct Answer
Your Answer
Need for HRD Audit
It attempts to find out the future HRD needs of the company after assessing the current HRD activities & inputs
It attempts to find out the future HRD needs of the company after assessing the current HRD activities & inputs
Limitation of HRD Audit
It does not give evaluation of individuals but focuses on unit and systems.
It gives evaluation of individuals but does not focus on unit and systems.
Definition of HRD Audit
It is a comprehensive evaluation of the current HRD strategies structure, systems styles and skills in the business plans of a company
It is a comprehensive evaluation of the current HRD strategies structure, systems styles and skills in the business plans of a company
Role of HRD Audit in business improvement
It helps in changes in the styles of the top management
It helps in changes in the styles of the top management

Multiple Choice Single Answer
Question
The Finance Minister also expressed the government's intention to eventually raise total resource allocation for education to how much percent of the GDP in a phased manner?
Correct Answer
0.05
Your Answer
0.06

Multiple Choice Multiple Answer
Question
Name the Integrative framework that identifies three paths through which HR practices can contribute to business performance:
Correct Answer
By building organisational capabilities , By improving employees satisfaction , By shaping customers and shareholders satisfaction
Your Answer
By building organisational capabilities , By improving employees satisfaction , By shaping customers and shareholders satisfaction

Multiple Choice Single Answer
Question
Every employee also has a succession plan to him, which is also known as -
Correct Answer
Shadow planning
Your Answer
Shadow planning

Multiple Choice Single Answer
Question
In the career development cycle, which stage ideally starts when a new emploee joins an organisation and finds a big gap between what the ideal organisation should be and what it is?
Correct Answer
Exporatory stage
Your Answer
Exporatory stage

Select The Blank
Question
Ulrich (1994) says:The idea of utilising human resource as aa strategic business partner is still at a level of ________ rather than reality.
Correct Answer
Rhetoric
Your Answer
Rhetoric

Multiple Choice Multiple Answer
Question
Experience has shown HRD audit has tremendous impact on business in areas like:
Correct Answer
strategic Planning , role clarity , Streamlining practices
Your Answer
strategic Planning , role clarity , Streamlining practices

Multiple Choice Single Answer
Question
Such a first attempt was made by the Congrece Government, but who was the main person behind such a revolution in policies?
Correct Answer
Narasinha Rao
Your Answer
P. Chidarambaram

True/False
Question
Long range planning are beyond eight years
Correct Answer
False
Your Answer
False

Select The Blank
Question
360 -Degree Feedback enhances the quality of ________ decisions.
Correct Answer
HR
Your Answer
HR

Multiple Choice Multiple Answer
Question
In order to attain the support of Line Managers many organisations have formulated Training Committees or Management Development Committee, membership consists of -
Correct Answer
Mostly of Line Managers , The Chief Executive or a very senior managers take up the role of Chairman , Training Managers is the member-Secretary in such committee.
Your Answer
Mostly of Line Managers , The Chief Executive or a very senior managers take up the role of Chairman , Training Managers is the member-Secretary in such committee.

Multiple Choice Single Answer
Question
One of the importance of HRD is
Correct Answer
Role clarity
Your Answer
Role clarity

True/False
Question
HRD audit is a comprehensive evaluation of the current HRD strategies, structures etc.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The differences in which kind of faiths among the people is hurdle in the HRD
Correct Answer
Religious
Your Answer
Social

True/False
Question
Career planning is essentially the process of aligning the career needs of the employee with the organisational career opportunities
Correct Answer
True
Your Answer
True



Question1: What are the factors that warrant the attention for successful implementation?
Correct Answer
Feedback management , Action planning , Reinforcement of new behaviour
Your Answer
Feedback management , Action planning , Reinforcement of new behaviour

Question2 - True/False:
The job falling under the same grade get different wage scale.
Correct Answer: False
Your Answer: False

Question3 - True/False:
The HRD programmes fail due to poverty, social injustice.
Correct Answer : True
Your Answer : True

Question4 - Select The Blank:
On the basis of job elements and organisational demand an appropriate ________ of job evaluation should be selected.
Correct Answer
method
Your Answer
method

Question5 - True/False:
Human resource management is responsible for getting the best people, training and providing mechanism.
Correct Answer
True
Your Answer
True

Question6 - Select The Blank:
For the period of the lay off up to a maximum of ________ workmen will be paid compensation equal to half their basic pay & D.A.
Correct Answer
45 days
Your Answer
45 days

Question7 - True/False:
Human resource Audit is full-fledged methodology to bring about a change.
Correct Answer
False

Question8 - Select The Blank:
For closure , if there is no response ( from government ) within ________ permission is deemed to have been granted
Correct Answer
60

Question8 - Multiple Choice Multiple Answer:
What are the major advantages of a Generic Benchmarking Technique?
Correct Answer
It is readily transferable , New practices, earlier implemented in an entire industry can be brought in, giving an organisation an edge over its rivals. , Proven systems can be implemented with minimal modification

Question9 - Multiple Choice Multiple Answer:
Under HRD, name the factors that act as motivating forces
Correct Answer
Job enrichment , Informal organisation , Participative management

Question10 - True/False:
The final step in manpower planning is to ensure that the supply will match the demand in future.
Correct Answer
False

Question11 - Multiple Choice Multiple Answer:
Five main phases make up the process of the feedback exercise, name the PHASE 4-
Correct Answer
Data feeding Reports & Analysis

Question12 - Multiple Choice Single Answer:
Under phase 5, what is it that is conducted for two days or more depending on the number of participants
Correct Answer
Workshop

Question13 - Multiple Choice Multiple Answer:
Every HRD system developed by an organization should be based on the following elements of HRM. Those are:
Correct Answer
Suitable compensation plan , Selection of the right people , Good performance appraisal system

Question14 - Multiple Choice Multiple Answer:
Performance Appraisal directly affects the interpersonal relations which are really delicate and difficult to maintain, because of heterogenity in the nature of human beings. It is necessary to follow certain principles like:
Correct Answer
Appraise on the basis of representative information , Appraise on the basis of sufficient information , Appraise on the basis of relevant information

Question15 - Select The Blank:
________ is route to be followed in order to realise vision and overall purpose.
Correct Answer
Strategy

Question16 - Multiple Choice Single Answer:
In an employees organisation the flow of decisions fom the Working Committee flows to -
Correct Answer
President / Secretary of Branch Union

Question17 - Select The Blank:
________ is known not to hold overly one-sided views.
Correct Answer
Judgement

Question18 - Select The Blank:
In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up by more than ________
Correct Answer
0.5

Question19 - Multiple Choice Single Answer:
Whose study provides that one create appropriate HRD climate only through good practices.
Correct Answer
Abraham

Question20 - Multiple Choice Single Answer:
What can influence the organisation's business goals?
Correct Answer
HRD outcomes

Question21 - Select The Blank:
Generally, training need identification forms a part of ________.
Correct Answer
Management Appraisal System

Question22 - Multiple Choice Multiple Answer:
Name the basic appraisal qualities:
Correct Answer
Action , Judgement , Alertness

Question23 - True/False:
An evaluation of where one stands on the basis of their job responsibilities, leadership, qualities etc will be a good starting point for marketing plans for success
Correct Answer
True

Question24 - Multiple Choice Multiple Answer:
Performance counselling should not give a chance in discussion like -
Correct Answer
Rewards , Increments , Salaries

Question25 - Multiple Choice Multiple Answer:
What are the general characteristics of Freedom or Independence competance?
Correct Answer
They will like to work at their own place , They will like to choose their working hours , Free-lance writer & consultants come under this category

Question 26 - Select The Blank
The factors coming under Discipline & Attendance are Time keeping and ________.
Correct Answer
Obedience

Question27 - Multiple Choice Single Answer:
Name the program which makes supervisor more alert, as it is his responsibility to rate his subordinates.
Correct Answer
Periodic appraisal

Question28 - Multiple Choice Multiple Answer:
Some problems are inherent in the performance Appraisal System, they are -
Correct Answer
Discrimination , First impression , Central tendency

Question29 - Select The Blank:
________ of more than 1500 managers in Dr. Odiorne's study were found to be in the Work Horse category
Correct Answer
0.79

Question30 - Select The Blank:
Factor comparison method is regarded as ________ method
Correct Answer
complex

Question31 - Multiple Choice Multiple Answer:
Essentials of effective QC's :-
Correct Answer
Prompt approval , Regular communication , Unconditional support

Question32 - Multiple Choice Single Answer
Name the method where common factors to all the jobs are identified.
Correct Answer
Point



LIST OF ATTEMPTED QUESTIONS AND ANSWERS



True/False

Question A strong framework of HRM policy and systems is essential for the development and implementation of HRD strategy.

Correct Answer True

Your Answer True



True/False

Question Counselling involves a one to one discussion between the participant and administrator.

Correct Answer True

Your Answer True



Multiple Choice Single Answer

Question The Main contribution of HRD audit is to focus on

Correct Answer Value-adding HRD

Your Answer Value-adding HRD



True/False

Question Federation & unions at few levels are managed on the lines of management of a political body

Correct Answer False

Your Answer True



Multiple Choice Single Answer

Question TISCO is one Indian Organisation which, historically, has taken the lead in following a proactive approach to progressive personnel policies. In which year did TISCO induce an eight hour workday?

Correct Answer 1912

Your Answer 1918



Match The Following

Question Correct Answer Your Answer



Merit pay It is based on performance in the company as per his set roles. It is based on performance in the company as per his set roles.



Stock Options It is issued to the employees to be a shareholder in the company. It compensates with the supply index.



Commissions It is assigned on completion of targets set. It is assigned on completion of targets set.



Dearness Allowance It compensates with the price index. It is issued to the employer to be a shareholder in the company.





Select The Blank

Question The ________ provide resources to approved employment schemes in the organised & marginised sectors

Correct Answer Employment Generation Fund

Your Answer Employment Generation Fund



Select The Blank

Question ________ is a difficult exercise, therefore it should be done with care.

Correct Answer Potential appraisal

Your Answer Performance appraisal



Multiple Choice Single Answer

Question What are judgments of characteristics, traits of employees & impact of these characteristics & traits on their performance.

Correct Answer Appraisals

Your Answer Feedback



Select The Blank

Question While evaluating ________ jobs, where nature of work is difficult to be expressed in quantifiable numbers.

Correct Answer manegerial

Your Answer manegerial



Select The Blank

Question On the basis of job elements and organisational demand an appropriate ________ of job evaluation should be selected.

Correct Answer method

Your Answer method



Multiple Choice Multiple Answer

Question What are the elements of a quality control system?

Correct Answer A means of measurement of accomplishment , A means of standard. , A comparision of actual results with the standard.

Your Answer A means of measurement of accomplishment , A comparision of actual results with the standard. , A means of continous improvement.



True/False

Question The diamensions of the Human Resources portfolio matrix do not have the same form as for product & market portfolio.

Correct Answer False

Your Answer False



Multiple Choice Multiple Answer

Question What are the published literature of the company which help in assessing the strengths and weakness of HRD

Correct Answer Manual reports , Marked Handouts , Personal Manual

Your Answer Manual reports , Marked Handouts , Personal Manual



Multiple Choice Single Answer

Question On the basis of the relative work in the organisation, what is the primary purpose of job evaluation?

Correct Answer To set wages

Your Answer To set wages



Multiple Choice Multiple Answer

Question what is the role played by management representatives while Participating in traade unions adminstration?

Correct Answer Advisory , monitoring information , providing ideas and opinions

Your Answer Advisory , monitoring information , providing ideas and opinions



Multiple Choice Multiple Answer

Question Through the BPR Programme an experience a sense of ownership in a company only if the organisation believes in :

Correct Answer Caring ( honest & open communication & mutual support) , Sharing (with teams having a common objectives) , Daring (encouraging enterpreneuial adaptation capabilities)

Your Answer Sharing (with teams having a common objectives) , Caring ( honest & open communication & mutual support)



Multiple Choice Multiple Answer

Question What are the objectives of a quality control programme?

Correct Answer Improvement in standard of goods with very little increase in cost of production , Improvement in minimizing wastages. , Conformance with desired standards.

Your Answer Improvement in minimizing wastages. , An effective inspection & control system. , Conformance with desired standards.



Multiple Choice Multiple Answer

Question Name the various Organisational effectiveness dimensions.

Correct Answer Higher productivity , Cost reduction , More profit

Your Answer Higher productivity , Cost reduction , More profit



Select The Blank

Question For closure government permission is required at least ________ days before the intended closure

Correct Answer 90

Your Answer 30



Multiple Choice Multiple Answer

Question What are the casues for unsound functioning of Indian Tarde unions?

Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalry

Your Answer Multilpe unions , Category wise unions , Intra & inter union rivalry



True/False

Question HRD audit can give significant inputs about existing stage of accountability of employees.

Correct Answer True

Your Answer True



Multiple Choice Single Answer

Question Which practices should be linked to business goals and corporate strategy :

Correct Answer HRD & HR

Your Answer HRD & HRM



Multiple Choice Multiple Answer

Question While planning for a period of five years, the expected loss situation can be evaluated in terms of:

Correct Answer Retirement , Transfer , Death

Your Answer Retirement , Transfer , Additions



Match The Following

Question Correct Answer Your Answer



Job analysis It is one of the job evaluation process which finds out relevant facts.

It is one of the job evaluation process which finds out relevant facts.



Non-quantitative job evaluation category. Simple ranking and grading are palced under such category. It is considered to be complex to cos. as it is not understood by all.



Quantitative job evaluation Point system and factor comparison methods are placed under such category. Simple ranking and point system are placed under such category.



The beneficiaries to business firms by job evaluation It enables Cos. to get data in local wage surveys to establish job classification.

It enables Cos. to get data in local wage surveys to establish job classification.





Select The Blank

Question The job evaluation programme once installed must be continued on a ________ basis.

Correct Answer permanent

Your Answer monthly



Select The Blank

Question A dynamic and everchanging environment calls for a shift in approach from ________ human resource management to a proactive and innovative one.

Correct Answer reactive

Your Answer conservative



True/False

Question Representatives of the consumers association besides the representatives of employees & employers have to participate in the meeting of collective bargaing

Correct Answer True

Your Answer True



Multiple Choice Single Answer

Question According to Lahiry what is the simple act of comparison & learning for organisational improvement?

Correct Answer Benchmarking

Your Answer Benchmarking



Multiple Choice Multiple Answer

Question Name of the various HRD score card:

Correct Answer HRD systems maturity score , Competency score , HRD competencies systems maturity score

Your Answer HRD systems maturity score , Competency score , HRD competencies systems maturity score



Multiple Choice Multiple Answer

Question What are the general characteristics of a Technical - functional competence?

Correct Answer Primary interest in functional work , They would like to remain expert rather than become general managers , They consider managerial and administrative responsibilities as avoidable irritants

Your Answer Primary interest in functional work , They would like to remain expert rather than become general managers , They consider managerial and administrative responsibilities as avoidable irritants



Select The Blank

Question Stephen Knauf defined HRA as " the measurement & ________ of Human organisational inputs such as recruitment , training experience & commitment

Correct Answer Qualification

Your Answer Monitoring



Multiple Choice Single Answer

Question Name one of the processes of job evaluation

Correct Answer Select the method

Your Answer Select the method



True/False

Question Federations & unions constitute not only a part of organisations but also an important and crucial wing of them

Correct Answer True

Your Answer True



Multiple Choice Single Answer

Question In an employees organisation the flow of decisions from the President / Secretary & Craft / Unit level Union flow to -

Correct Answer General body of Members of employees organisations

Your Answer General body of Members of employees organisations



Select The Blank

Question The whole process of conducting a 360 - Degree Feedback process in any Organisation could last about ________.

Correct Answer One & half to about 3 months

Your Answer One & half to about 3 months



Multiple Choice Single Answer

Question The function/task of ensuring that all sections are filled in, & the evidence is sufficiently complete is that of the -

Correct Answer Reviewer

Your Answer Assessor



True/False

Question HRD should be series of adhoc decisions and practices.

Correct Answer False

Your Answer False



Multiple Choice Multiple Answer

Question What are the uses of the ' Balanced Score Card' as a strategic management system?

Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhance strategic feedback and learning curves.

Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhance strategic feedback and learning curves.



Multiple Choice Single Answer

Question When employees takes up other occupation & spend more or less 70% of their time & resources for their business or industrial unit. Second job activity to this extent may be called as :

Correct Answer Three quarter Moon Lighting

Your Answer Full Moon Lighting



Multiple Choice Single Answer

Question Who is the person who should always remain away from Doppelganger effect.

Correct Answer Chief Executive

Your Answer Employee



Multiple Choice Multiple Answer

Question Within the establishment stage of the career development cycle, what are very important occasions for a young employee?

Correct Answer The first promotion , Successfully completed asignment , The first performance appraisal

Your Answer The first promotion , Successfully completed asignment , The first performance appraisal



True/False

Question Off-line quality control consists of all control activities that are conducted externally to the production system.

Correct Answer True

Your Answer False



Select The Blank

Question ________ are first established on the basis of job information derived from job ananysis.

Correct Answer Grades

Your Answer Discription



Multiple Choice Single Answer

Question Name the system which is simple, less expensive & less time consuming.

Correct Answer Ranking

Your Answer Ranking



True/False

Question Majority of the disputes in industries are related to the problem of wages, salaries & benefits

Correct Answer True

Your Answer True



Select The Blank

Question HRD department is also included as an ________ of HRD.

Correct Answer Instruments

Your Answer Strategies



LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank

Question ________ of more than 1500 managers in Dr. Odiorne's study were found to be in the Work Horse category

Correct Answer 0.79

Your Answer 0.79



Multiple Choice Multiple Answer

Question What are the common job responsibilities of an executive?

Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish House Journal

Your Answer Co-ordinate Training Programme , Keep cost within budget , Publish House Journal



Multiple Choice Single Answer

Question What is it that some of the companies have borrowed from professionally managed Cos'

Correct Answer HRD practices

Your Answer HRD practices



Multiple Choice Multiple Answer

Question What are aims & objectives of HRA?

Correct Answer Increase manarginal awarness of human resourcess , Developing new meaure of effective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .

Your Answer Increase manarginal awarness of human resourcess , Developing new meaure of effective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .



Multiple Choice Single Answer

Question One of the importance of HRD is

Correct Answer Role clarity

Your Answer Role clarity



Match The Following

Question Correct Answer Your Answer



Need for HRD Audit It attempts to find out the future HRD needs of the company after assessing the current HRD activities & inputs It attempts to find out the future HRD needs of the company after assessing the current HRD activities & inputs



Limitation of HRD Audit It does not give evaluation of individuals but focuses on unit and systems. It does not give evaluation of individuals but focuses on unit and systems.



Definition of HRD Audit It is a comprehensive evaluation of the current HRD strategies structure, systems styles and skills in the business plans of a company It is a comprehensive evaluation of the current HRD strategies structure, systems styles and skills in the business plans of a company



Role of HRD Audit in business improvement It helps in changes in the styles of the top management It helps in changes in the styles of the top management





True/False

Question As per the Human Development Balance sheet, 1997 30% of the total population (world) lives in abolute poverty

Correct Answer False

Your Answer False



True/False

Question HRD audit can also be used against the HRD department

Correct Answer True

Your Answer True



True/False

Question Depending on the career path model of managers, some specialised training inputs are given at pre-determined times to make him more handling the new higher assignment

Correct Answer True

Your Answer True



True/False

Question A leader who lacks the other basic qualities can lead others in the wrong direction.

Correct Answer True

Your Answer True



Multiple Choice Single Answer

Question Name the persons through which balanced score card Approach was popularised :

Correct Answer Kaplan & Norton

Your Answer Kaplan & Norton



Match The Following

Question Correct Answer Your Answer



Feedback It should be data-based and not impressionistic It should be data-based and not impressionistic



Rapport building In this case there is a climate of acceptance & warmth In this case there is a climate of acceptance & warmth



Exploration In this case, the employee should appreciate his strengths & weakness. In this case, the employee should appreciate his strengths & weakness.



Action Planning In this case, the interview should end with specific plans of action for the development of the employee. In this case, the interview should end with specific plans of action for the development of the employee.





Multiple Choice Multiple Answer

Question Name of the various HRD score card:

Correct Answer HRD systems maturity score , Competency score , HRD competencies systems maturity score

Your Answer HRD systems maturity score , Competency score , HRD competencies systems maturity score



Multiple Choice Multiple Answer

Question What are the objectives of a quality control programme?

Correct Answer Improvement in standard of goods with very little increase in cost of production , Improvement in minimizing wastages. , Conformance with desired standards.

Your Answer Improvement in standard of goods with very little increase in cost of production , Improvement in minimizing wastages. , Conformance with desired standards.



Multiple Choice Multiple Answer

Question List the measures to overcome the HRD problems in India

Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic development , People to practice religious tolerance

Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economic development , People to practice religious tolerance



Multiple Choice Single Answer

Question The differences in which kind of faiths among the people is hurdle in the HRD

Correct Answer Religious

Your Answer Religious



Multiple Choice Single Answer

Question Conventionally Personnel Managers & Manpower Development Managers took what form of approach for the development of human resource?

Correct Answer Manufacturing approach

Your Answer Manufacturing approach



Select The Blank

Question In the Development Grade Method of career planning the selected staff for this grade would remain there only for ________ years

Correct Answer two

Your Answer two



Multiple Choice Single Answer

Question Name the situation where a person takes the necessary steps at the right moment of time

Correct Answer Action

Your Answer Action



Multiple Choice Multiple Answer

Question Training programmes conducted by dividing the total group of participants into teams who are assigned to complete the task within a time limit are called -

Correct Answer SSL Technology , Grid Seminars

Your Answer Game Seminars , Grid Seminars



True/False

Question Human resource management is responsible for getting the best people, training and providing mechanism.

Correct Answer True

Your Answer True



True/False

Question The HRD programmes fail due to poverty, social injustice.

Correct Answer True

Your Answer True



Multiple Choice Single Answer

Question Retrenchment procedures are governed what method of Accounting?

Correct Answer LIFO

Your Answer LIFO



Multiple Choice Multiple Answer

Question Under orientation programmes, some very important issues discussed and clarified are :

Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to provide feedback?

Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to provide feedback?



Multiple Choice Multiple Answer

Question Every HRD system developed by an organisation should be based on the following elements of HRM. Those are:

Correct Answer Suitable compensation plan , Selection of the right people , Good performance appraisal system

Your Answer Suitable compensation plan , Selection of the right people , Good performance appraisal system



Select The Blank

Question ________ is route to be followed in order to realise vision and overall purpose.

Correct Answer Strategy

Your Answer Strategy



Multiple Choice Multiple Answer

Question Name the steps that develop strategic framework for HRD

Correct Answer Realistic employee development , Measurable employee development , Well costed employee development

Your Answer Realistic employee development , Well costed employee development



Multiple Choice Single Answer

Question What was the total budgetory allocation made towards education as a vehicle for social transformate on by the then Minister of Finance, Yashwant Sinha in the 1998 budge?

Correct Answer Rs 70,470 million

Your Answer Rs 70,470 million



True/False

Question Implementation level deals with the actual conduct of the appraisal process.

Correct Answer True

Your Answer True



Multiple Choice Multiple Answer

Question Why do employees adopt proxy system ? In order to improve

Correct Answer to their social status , their economic status , their psychological status

Your Answer to their social status , their economic status , their psychological well being



Multiple Choice Multiple Answer

Question HRD process variable include -

Correct Answer Role clarity , Work planning , Better communication

Your Answer Role clarity , Better communication



Select The Blank

Question ________ manpower plan need the involvement of top management as well as HR exports.

Correct Answer Strategic

Your Answer Long-term



True/False

Question Eight members is considered to be the norm as to the no. of members constituting a QC-

Correct Answer True

Your Answer True



Multiple Choice Multiple Answer

Question Under "Workshop" feedback is done on which kind of categories?

Correct Answer Managerial role , Leadership styles , Behavioural qualities

Your Answer Managerial role , Leadership styles , Behavioural qualities



Multiple Choice Single Answer

Question Five main phases make up the process of the feedback exercise, name the PHASE 4-

Correct Answer Data feeding Reports & Analysis

Your Answer Data feeding Reports & Analysis



Multiple Choice Multiple Answer

Question A Managerial Walkabouts presents the students with some basic challenges, such as -

Correct Answer Logical Enquiry , Service , Adventure

Your Answer Logical Enquiry , Service , Adventure



Select The Blank

Question Some organisations use ________ & committee management as techniques of training & devlopment for flexitime systems

Correct Answer Job rotation

Your Answer Job rotation



Select The Blank

Question The ________ provide resources to approved employment schemes in the organised & marginised sectors

Correct Answer Employment Generation Fund

Your Answer Employment Generation Fund



Select The Blank

Question No worker employed in any industry who has been in continuous service for more than ________ , can be retrenched until prior permission from the govt. to retrench in undertakings employing more than 100 people

Correct Answer 1 year

Your Answer 1 year



Multiple Choice Multiple Answer

Question Why do most companies want HRD audit?

Correct Answer Change of Leadership , To make HR function business-driven , For growth & diversification

Your Answer Change of Leadership , To make HR function business-driven , For growth & diversification



Multiple Choice Single Answer

Question In the future what sort of organisations would provide expert advice & consultancy & further will also supply human resources for executing their projects.

Correct Answer Employee leasing

Your Answer Employee leasing



True/False

Question An evaluation of where one stands on the basis of their job responsibilities, leadership, qualities etc will be a good starting point for marketing plans for success

Correct Answer True

Your Answer True



Multiple Choice Single Answer

Question Federations may invite the management's representatives to participate in working committee meetings. Who would the unions at Plant level / Shop level essentially invite?

Correct Answer Representatives from line & personnel department.

Your Answer Representatives from line & personnel department.



Select The Blank

Question Expenses incurred by a firm on recruitment , training & devlopment of employees are treated as ________

Correct Answer Current costs

Your Answer Current costs



Multiple Choice Single Answer

Question What is concerned with developing a pool of candidates in line with the human resources plan

Correct Answer Recruitment

Your Answer Recruitment



Multiple Choice Single Answer

Question Which system emphasis a lot on the need to motivate people

Correct Answer Human Resourse Development

Your Answer Human Resourse Development



True/False

Question Monitoring and Follow-up follows the distribution of questionnaires to all assessors.

Correct Answer True

Your Answer True





LIST OF ATTEMPTED QUESTIONS AND ANSWERS


True/False
Question Successful HR departments will focus on motivational performance .
Correct Answer False
Your Answer False


True/False
Question Under point method, common factors to all the jobs are identified.
Correct Answer True
Your Answer True


Match The Following
Question Correct Answer Your Answer

The monitoring stage The firm checks the new system against strategy. The firm checks the new system against strategy.

The clarification stage The firm identifies and confirms the overall business direction. The firm identifies and confirms the overall business direction.

The assessment stage The firm calculates the cost of investment on the human capital and the value placed by employees on this investment. The firm calculates the cost of investment on the human capital and the value placed by employees on this investment.

The design stage The firm plans the proposed changes into practice. The firm plans the proposed changes into practice.



True/False
Question The Asian Institute of Management have introduced a unique course called "Managerial Walkabout". The idea of the course came from Prof. M. Gibbons of Simon Fraser University, British Columbia.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Which of the following statements defines Dr. Joseph Juran's philosophy on TQM -
Correct Answer 80% of all quality problems originate from poor management.
Your Answer 80% of all quality problems originate from poor management.


Select The Blank
Question ________ and retaintion of qualified employees is a common goal shared by many employers.
Correct Answer Recruitment
Your Answer Recruitment


Multiple Choice Multiple Answer
Question The traditional methods of performance appraisal lay emphasis on the ratings of individual's personality traits such as -
Correct Answer Initiative , Drive , Creativity
Your Answer Initiative , Drive , Creativity


True/False
Question The job falling under the same grade get different wage scale.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question Name the appropriate method for forecasting demand which will be best suited to organisation:
Correct Answer Time frame , Resources available
Your Answer Time frame , Resources available , Stability


Multiple Choice Multiple Answer
Question What are the published literature of the company which help in assessing the strengths and weakness of HRD
Correct Answer Manual reports , Marked Handouts , Personal Manual
Your Answer Manual reports , Marked Handouts , Newspaper


Match The Following
Question Correct Answer Your Answer

Job analysis It is one of the job evaluation process which finds out relevant facts. It is one of the job evaluation process which finds out relevant facts.

Non-quantitative job evaluation category. Simple ranking and grading are palced under such category. Simple ranking and grading are palced under such category.

Quantitative job evaluation Point system and factor comparison methods are placed under such category. Point system and factor comparison methods are placed under such category.

The beneficiaries to business firms by job evaluation It enables Cos. to get data in local wage surveys to establish job classification. It enables Cos. to get data in local wage surveys to establish job classification.



Multiple Choice Multiple Answer
Question Mention the objectives of Job evaluation
Correct Answer To maintain complete descriptopn of each occupation in the entire plant , To promote accurate consideration of all employees for advancement and transfer , To promote information for work organisation, employees section etc.
Your Answer To maintain complete descriptopn of each occupation in the entire plant , To promote accurate consideration of all employees for advancement and transfer , To promote information for work organisation, employees section etc.


Multiple Choice Multiple Answer
Question What are the objectives of inspection?
Correct Answer Removing defects , Consumer satisfaction , Quality product
Your Answer Removing defects , Consumer satisfaction , Quality product


Multiple Choice Multiple Answer
Question Name the process of 360 degree appraisal which can be broken into three stages or levels -
Correct Answer Planning , Implementation , Result
Your Answer Planning , Implementation , Result


Multiple Choice Single Answer
Question At a certain stage the upword mobility stops for many employees.This phenomenon ideally takes place around the age of
Correct Answer 40
Your Answer 40


True/False
Question The main focus of attention today is the employee.
Correct Answer False
Your Answer True


Multiple Choice Multiple Answer
Question Through the BPR Programme an experience a sense of ownership in a company only if the organisation believes in :
Correct Answer Caring ( honest & open communication & mutual support) , Sharing (with teams having a common objectives) , Daring (encouraging enterpreneuial adaptation capabilities)
Your Answer Caring ( honest & open communication & mutual support) , Sharing (with teams having a common objectives) , Daring (encouraging enterpreneuial adaptation capabilities)


Multiple Choice Single Answer
Question What is an essential ingredient for a successful benchmarking programme?
Correct Answer Focus on critical success factors.
Your Answer To identify appropriate internal & external benchmarking.


Select The Blank
Question ________ means every employee is an active participant in goal attainment.
Correct Answer Employee involerment
Your Answer Employee involerment


Multiple Choice Single Answer
Question Name the technique used by the point system and factor comparison system to list the job.
Correct Answer Quantitative
Your Answer Quantitative


Multiple Choice Single Answer
Question What is the primary objective behind SSL?
Correct Answer To not only measure training supervisors by comparing their performance with that of several thousand supervisors in other Cos.
Your Answer To not only measure training supervisors by comparing their performance with that of several thousand supervisors in other Cos.


Multiple Choice Single Answer
Question Name the situation where a person takes the necessary steps at the right moment of time
Correct Answer Action
Your Answer Action


Select The Blank
Question Federation & union at all levels are managed on the lines of management of ________
Correct Answer A political body
Your Answer A political body


True/False
Question Majority of the disputes in industries are related to the problem of wages, salaries & benefits
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Experience has shown HRD audit has tremendous impact on business in areas like:
Correct Answer strategic Planning , role clarity , Streamlining practices
Your Answer strategic Planning , role clarity , Streamlining practices


Multiple Choice Single Answer
Question At a certain stage the upword mobility stops for many employees. This is inescapable in view of pyramid organisation structure. This phenomenon is called :
Correct Answer Plateauing
Your Answer Plateauing


Multiple Choice Multiple Answer
Question Training programmes conducted by dividing the total group of participants into teams who are assigned to complete the task within a time limit are called -
Correct Answer SSL Technology , Grid Seminars
Your Answer SSL Technology , Grid Seminars


Multiple Choice Single Answer
Question The TQM philosophy was evolved or theorised by -
Correct Answer Demming
Your Answer Demming


Select The Blank
Question ________ is indicated by work effort and it should be continuous.
Correct Answer Commitment
Your Answer Commitment


Multiple Choice Multiple Answer
Question Leadership is difficult to define but easy to appreciate. Name some of the leadership qualities.
Correct Answer Personal Integrity , Technical ability , Motivator
Your Answer Personal Integrity , Technical ability , Motivator


Multiple Choice Single Answer
Question Why is it that management should take extra care while framing personnel policies, especially where an employees organisation does exist?
Correct Answer Federations are eveready to challenge management action, particularly with respect to promotions, transfers, seniority
Your Answer Federations are eveready to challenge management action, particularly with respect to promotions, transfers, seniority


Multiple Choice Single Answer
Question The concept of quality control as a distinct discipline emerged in the United States in the early -
Correct Answer 1920's
Your Answer 1920's


True/False
Question The process of 360 Degree appraisal is broken into two stages - planning, implementation.
Correct Answer False
Your Answer False


Select The Blank
Question In some cases, individual and group interviews are substituted by ________
Correct Answer LSIP
Your Answer LSIP


Multiple Choice Single Answer
Question During the pre-reform period what was the industrial growth during the 1950-60 period essentially
Correct Answer 7% to 9%
Your Answer 7% to 9%


Multiple Choice Multiple Answer
Question Besides rasing prices, consumers are also victmized by the producess & trades by way of
Correct Answer adulteration , poisoning , under weightage
Your Answer adulteration , poisoning , under weightage


True/False
Question Federation & unions at few levels are managed on the lines of management of a political body
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question The role of which manager must parallel the needs of his changing organisation.
Correct Answer HR
Your Answer HR


True/False
Question When individual job description and grade description do not match well, the evaluators classify the job using their subjective judgement.
Correct Answer True
Your Answer True


Select The Blank
Question ________ is a difficult exercise, therefore it should be done with care.
Correct Answer Potential appraisal
Your Answer Performance appraisal


Select The Blank
Question Expenses incurred by a firm on recruitment , training & devlopment of employees are treated as ________
Correct Answer Current costs
Your Answer Current costs


True/False
Question Factor comparison system consists of selection of key jobs.
Correct Answer True
Your Answer True


True/False
Question The degree to which an individual possess the innate quality of breath of mind is the most direct indication of the individual's ultimate potential.
Correct Answer True
Your Answer True


Select The Blank
Question Business re-engineering often shift the power base, changing the 'command - and - control' approach to ________.
Correct Answer 'Mobilised -and - enable'
Your Answer 'Mobilised -and - enable'


Multiple Choice Single Answer
Question In the career development cycle, which stage ideally starts when a new emploee joins an organisation and finds a big gap between what the ideal organisation should be and what it is?
Correct Answer Exporatory stage
Your Answer Exporatory stage


True/False
Question In the orientation phase, all participants are to submit a list of appraisers by whom they would like to be assessed.
Correct Answer True
Your Answer True


Select The Blank
Question A strategy based on superior service is very powerful as the ________ is high
Correct Answer value added

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